When launching your web presence, in addition to ensuring you have content that supports your business and is optimised for SEO, you also want to make sure you have content that protects you and your business.
The short answer is yes!
- Your business name and contact details
- The type of personal information you plan to collect and store
- How you will collect a person’s information
- Why you are collecting the information
- How you will use and disclose the information
- How a person can access their information and/or ask for a correction
- How they can submit a complaint if they feel their information has been mishandled and how you’ll handle their complaint
- If you are likely to disclose their information outside Australia and, if practical, to which countries
As mentioned above, if you conduct business in the EU, you will also need to make sure you’re GDPR compliant. Again, most of the requirements for a private policy fulfils a GDPR requirement.
However, the main difference is that the GDPR gives your website visitors the “right to be forgotten.” This basically means that your website visitors have the right to request that you delete any and all information you’ve collected from them.
Do I Need a Terms and Conditions?
Though they are not required by law, it’s good practice to add a terms and conditions page to your website. Often, courts will still look at a website’s terms and conditions as a type of contractual agreement between you and your website visitor.
It protects you.
How to Write a Terms and Conditions
- Australian consumer law and consumer guarantees
- Delivery of goods, returns and refunds policy
- Privacy and a disclaimer for warranties
- Disclosure of information
- Your ownership and intellectual property
- Limiting liability for information and material
- Limiting liability for third party links
- The user’s rights and a licence to use the website.
Explore my blog for more helpful website advice!